Understanding Product Availability on VOV Websites

This Product Availability Disclaimer explains how VOV by Sumea International manages product availability, inventory information and product listings across its official websites. The purpose of this Disclaimer is to provide transparency regarding stock status, product availability and the circumstances that may affect order fulfilment.

This Disclaimer applies to products displayed on:

• https://vov.ae/
• https://vovinternational.com/en

Product availability is managed in accordance with the applicable laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), Federal Decree-Law No. 14 of 2023 Concerning Modern Technology-Based Trade, Federal Decree-Law No. 15 of 2020 on Consumer Protection (as amended), applicable Electronic Transactions legislation, and other applicable laws and regulations of the United Arab Emirates applicable in United Arab Emirates (UAE) together with VOV’s operational and inventory management procedures.

All products displayed on the VOV websites are subject to availability at the time an order is processed.

The appearance of a product on the website does not guarantee that the product will always be available for immediate purchase, dispatch or delivery.

Inventory levels may change without prior notice due to customer demand, warehouse operations, supplier availability or inventory updates.

Product availability may be displayed using various stock indicators, including:

• In Stock.
• Limited Availability.
• Available on Request.
• Temporarily Unavailable.
• Out of Stock.
• Coming Soon.
• Discontinued.

These indicators are provided for general information and may change as inventory is updated.

VOV makes reasonable efforts to maintain accurate inventory information across its websites.

However, stock information may occasionally differ due to:

• Simultaneous customer orders.
• Inventory reconciliation.
• Warehouse processing.
• Supplier updates.
• System maintenance.
• Technical delays.

Product availability is confirmed only after order verification and processing.

Submission of an order does not automatically confirm product availability.

All orders remain subject to:

• Stock verification.
• Product availability.
• Payment verification where applicable.
• Operational review.
• Internal order processing.

VOV reserves the right to contact customers if a product becomes unavailable before the order is completed.

VOV may discontinue products at any time without prior notice.

Discontinuation may occur due to:

• Product upgrades.
• Manufacturer decisions.
• Supply chain changes.
• Regulatory requirements.
• Commercial decisions.
• End of product lifecycle.

Where appropriate, VOV may recommend an equivalent product or alternative solution.

Product specifications, colours, dimensions, packaging and accessories may change from time to time as part of continuous product improvements.

VOV reserves the right to update product information without prior notice where such changes do not materially affect the intended functionality of the product.

Product photographs and illustrations are provided for general identification purposes.

Actual products may differ slightly due to:

• Manufacturing updates.
• Product revisions.
• Packaging changes.
• Display settings.
• Lighting conditions.
• Device screen variations.

Such differences do not necessarily indicate that the incorrect product has been supplied.

Product pricing and product availability operate independently.

A displayed price does not guarantee that sufficient stock remains available at the time an order is processed.

Similarly, temporary stock availability does not guarantee that pricing will remain unchanged.

Large quantity purchases and commercial orders remain subject to inventory confirmation and operational review.

Where requested quantities exceed available inventory, VOV may:

• Confirm partial availability.
• Propose alternative quantities.
• Arrange future availability where possible.
• Recommend suitable alternatives.

Certain products may only be available within specific countries, regions or authorised distribution areas.

Availability may vary depending on:

• Local regulations.
• Product certification.
• Distribution agreements.
• Warehouse location.
• Logistics capability.

Not all products displayed on the VOV websites may be available in every delivery location.

Where products are supplied through authorised partners or distributors, availability may depend upon third-party inventory and operational capacity.

VOV makes reasonable efforts to coordinate availability but cannot guarantee stock maintained by third-party suppliers.

Product availability displayed on the VOV websites is intended for informational purposes only.

Although reasonable efforts are made to maintain accurate information, temporary delays in inventory updates may occur due to system processing or operational changes.

Nothing contained in this Disclaimer limits any mandatory consumer rights available under the applicable laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), Federal Decree-Law No. 14 of 2023 Concerning Modern Technology-Based Trade, Federal Decree-Law No. 15 of 2020 on Consumer Protection (as amended), applicable Electronic Transactions legislation, and other applicable laws and regulations of the United Arab Emirates applicable in United Arab Emirates (UAE).

This Disclaimer should be read together with the Terms and Conditions, Shipping & Delivery Policy, Warranty Policy and Returns & Refund Policy.

• Terms and Conditions: https://vov.ae/en/terms-and-conditions
• Shipping & Delivery Policy: https://vov.ae/en/shipping-delivery-policy
• Warranty Policy: https://vov.ae/en/warranty-policy
• Returns & Refund Policy: https://vov.ae/en/returns-refund-policy
• Privacy Policy: https://vov.ae/en/privacy-policy
• Data Protection & User Rights: https://vov.ae/en/data-protection-user-rights

VOV may update this Product Availability Disclaimer from time to time to reflect changes in inventory management, operational procedures, product offerings or applicable legal requirements.

The latest version will always be published on the official VOV website.

For enquiries regarding product availability or stock information, please contact:

VOV by Sumea International

Plot No. S51108,Jebel Ali Freezone,Dubai, UAE

Website

https://vov.ae/

https://vovinternational.com/en

Telephone

+971 50 870 3674

Email

info@vovinternational.com